What is the Estimated Delivery Time?
Depending on products ordered, it takes an average of 2-3 working days to make for products ordered on freee.com.ng to be delivered. If you are ordering from other Nigerian cities outside Lagos, orders may spend extra 48 hours in transit.
How much are the Delivery Charges?
We deliver all products purchased on the website across Nigeria and internationally. Delivery charge is dependent on your location. All product orders are exclusive of shipping cost unless otherwise mentioned.
You can also order our FREEẼ rubber products on our site from anywhere in the world and request that delivery be done locally to an address within Nigeria.
Are prices inclusive of VAT?
No, we charge a VAT of 7.5% on all costs. This is remitted to the Nigerian Federal Inland Revenue Services according to the Law.
What are our delivery methods?
- Door Delivery: Delivery time starts from the day you receive confirmation of your order placed to the day one of our delivery associates makes a first attempt to deliver to you. Delivery period shall be within 7.00 am to 5.30pm.
- Pick-up Stations: Delivery time starts from the day you receive confirmation of your order placed to when you receive the first SMS to pick up your order from our pickup station. Ensure you pick up your item within 5 days, otherwise it will be cancelled.
What are the delivery periods?
Delivery period shall be within 7.00 am to 5.30pm. We will be closed on public holidays and Sundays. Orders will not be shipped on those days, but you can still order through the website as usual.
